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Answers to Your Common Questions

FAQs About Our Services and Appointments

Find clear information on how to schedule visits, what services we offer, and what to expect during your appointment at Milestone Pediatrics and Urgent Care.
  • What types of appointments do you offer?

    We provide a range of appointments including sports physicals, annual check-ups, vaccines, sick visits, newborn care, and urgent care services for both children and adults.

    Our urgent care includes treatments like suture repair, x-rays, flu and strep testing, IV therapy, and acute pain management.

  • How do I schedule an appointment?

    Appointments can be booked by phone or through our online system once available. For urgent care, walk-ins are welcome during operating hours.

    We recommend calling ahead for non-urgent visits to secure your preferred time slot.

  • What should I bring to my child’s appointment?

    Please bring your child’s insurance card, any relevant medical records, and a list of current medications or concerns you want to discuss.

    Arriving a few minutes early helps with check-in and paperwork completion.

  • What happens during an urgent care visit?

    Our medical team will assess symptoms, perform necessary tests like flu or strep screening, and provide treatments such as wound care or medication as needed.

    We aim to deliver prompt and thorough care to address acute health issues efficiently.

  • Are vaccines available at your clinic?

    Yes, we offer a full range of pediatric vaccines as part of routine care and school requirements.

    Our staff follows strict protocols to ensure safe and comfortable immunizations for children.

  • Do you accept insurance?

    We accept most major insurance plans. Please contact us to verify your coverage before your visit.

    Payment options and financial assistance information are also available upon request.

  • What COVID-19 precautions are in place?

    Our clinic follows current health guidelines including mask policies, sanitization, and social distancing to protect patients and staff.

    We also offer COVID-19 testing and vaccination services as part of our urgent care offerings.

What to Expect During Your Visit

Check-In and Initial Assessment


Our friendly staff will guide you through a smooth check-in process and gather essential health information to tailor your care.

Comprehensive Pediatric Exams


We conduct thorough physicals, growth tracking, and developmental screenings to support your child’s health milestones.

Urgent Care Procedures


For acute illnesses and injuries, we offer swift diagnostics including lab tests, x-rays, and treatments like sutures and IV therapy.

Vaccinations and Preventive Care


Our clinic provides recommended immunizations and guidance to keep your child protected year-round.

Clear Communication and Support


We ensure you understand each step of care and offer resources to manage health at home confidently.

Safe and Comfortable Environment


Our clinic is designed to create a calm atmosphere, prioritizing safety and comfort for patients of all ages.

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